Every month, or quarter, finance teams within residential social landlords (RSL’s) are faced with the challenge of accurately attributing the cost of energy use of both residential dwellings and communal areas. It is an area that causes the most concern and consternation for RSL’s, specifically the service charge manager. So are RSL’s getting it right? Bluntly, many are not, and are simply dividing the number of dwellings by the overall energy cost, be it communal or district heating, and adding it to the service charge.
Our work with many housing associations, along with a team of in-house technical experts, helps us to model solutions that deliver efficiencies, and savings in the service charge, that benefit your residents. These benefits will be recognised in improved STAR (Survey of Tenants and Residents) surveys, will support the process towards net-zero and help those RSL’s that have a focus on the standard assessment procedure (SAP) as their key drivers.
Added to the above is the Heat Network (Metering and Billing) Regulations 20143, which requires social landlords to ensure that MID-approved heat meters are installed in tenanted dwellings to provide accurate billing.
Key to the future success of many housing associations’ tenants and residents are the following:
At SSE Distributed Energy, we believe we are perfectly positioned to support housing associations in all of the challenges that lay ahead.
We constantly monitor your buildings via a remote connection to our Energy Management Centre (EMC). This 24/7 365 facility is set up to ensure your buildings are running at maximum efficiency.
The EMC is a UK based technical help-desk manned by engineers providing;
This blog was researched and written by Ravi Kalyan
1 Heat Network (Metering and Billing) Regulations 2014, https://www.legislation.gov.uk/uksi/2014/3120/made
2 Based on 50 working weeks/year, a 5-day week, and 8 hours per day
3 Heat Network (Metering and Billing) Regulations 2014, https://www.legislation.gov.uk/uksi/2014/3120/made