14/12/20

Andrew

Eaton

Whilst we are looking forward to a break over Christmas and the New Year, we remain committed to supporting our customers. Please see below the arrangements that each branch has put in place. We would like to stress that during the closed period, we are still able to receive orders via email, and these will be processed in the New Year. "Emergency" support will be maintained by our EMC as per your support contract.

Scotland

Normal office hours are 8:30am  -5:00pm.

24th December Open until 3:00pm
25th December – 4th January Closed
5th January Open

Best Wishes for Christmas and the New Year

Energy Management Centre

Office hours are 7:00am to 6:00pm. The EMC will be operating as normal apart from Christmas and New Year’s day.  Our office will be closed as normal at weekends, however in the event of an emergency, you can call our office number and it will give you the option of going through to an on-call engineer to assist.

It should be stressed that this is for emergencies only though, as per your support contract and is the normal way the EMC operates out-of-hours.

24th December Open
25th – 27th December Closed
28th December – 31st December Open
1st – 3rd January Closed
4th January Open

Best Wishes for Christmas and the New Year

North West

Normal office hours are 8:30am  -5:00pm.

24th December Open until 3:00pm
25th December – 3rd January Closed
4th January Open

Best Wishes for Christmas and the New Year

North East

Normal office hours are 8:00am  -5:00pm.

24th December Open
25th December – 3rd January Closed
4th January Open

Best Wishes for Christmas and the New Year

Yorkshire

Normal office hours are 8:30am  -5:00pm.

24th December Open
25th December – 3rd January Closed
4th January Open

Best Wishes for Christmas and the New Year

Midlands

Normal office hours are 8:30am to  5:00pm

24th December Open until mid day
25th December – 3rd January Closed
4th January Open

We would like to wish all our customers and their families, a safe, peaceful and happy festive period and very best wishes for the New Year.

South West

Normal office hours are 8:00am to  5:00pm. Emergency services will be provided by the EMS and an on-call engineer

24th December Open until 1:00pm
25th December – 3rd January Closed
4th January Open

Best Wishes and Season’s greetings to you all….Dymundiadau gorau a chyfarchion y tymor ichi gyd

South East

Normal office hours are 8:30am to  5:00pm. Customers eligible for Emergency services on “4Hr Callout Response – Customer Site List” (located on Portal) on Bank Holidays i.e. Christmas Day, Boxing Day & New Years Day “for England”. Days in between Christmas & NY operating as any other normal working day

 

24th December Open until 5:00pm
25th December – 3rd January Closed
4th January Open

We would also like to take this opportunity to thank all our customers this year and to wish you a happy and safe Christmas break

Andrew

Eaton

Andrew is Product Manager at SSE Enterprise Energy Solutions. He has worked in marketing for almost 30 years and has a PhD in chemistry from the University of Durham.

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